Privacy Policy

Last updated November 15, 2026

This policy explains how Brightstack Couriers ("we", "us"), operated by Brightstack OÜ, collects and uses information about couriers and the businesses we work with.

What we collect

When you join or contact us: your name, mobile number, email address, city, how you get around, your availability, and whether you agreed to receive text messages (with the date and time). When you complete a job: delivery photos, the details of the job, and the payment handle you give us (for example your Zelle, Venmo or Cash App name). We also keep the messages you send us.

How we use it

To offer you delivery jobs near you, send you job details, confirm deliveries to the businesses that requested them, pay you, answer your questions, and keep the records the law requires.

Text messaging

If you opt in to text messages, we use your mobile number only to send you messages about jobs, scheduling and payments. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers that deliver the messages for us (such as our SMS provider). You can opt out at any time by replying STOP.

Sharing

We do not sell your information. We share it only with the business that requested a delivery (for example, your first name and the delivery photos), with service providers that help us run Brightstack Couriers (such as messaging, email and website hosting), with payment apps when we pay you, or when the law requires it.

How long we keep it

We keep your information while you are part of the network and for as long as needed for our records and legal obligations afterwards.

Your choices

You can ask us to see, correct or delete the information we hold about you, or to remove you from the network, by emailing info@brightstackcouriers.com. We may keep records we are required to keep by law.

Contact

Brightstack Couriers, operated by Brightstack OÜ (registry code 17293391), Tartu mnt 67/1-13b, 10115 Tallinn, Estonia. Email info@brightstackcouriers.com.